CONTACT / FIRST STEP
Where shall
we start?
Briefly describe what needs moving or the delivery process you want to set up. We will answer your questions and explain the next steps.
One enquiry. One responsible team member.
Write an enquiry01 / ENQUIRY
What to include in your enquiry
Briefly describe what needs moving, from where and to where. Include your preferred timing. We will clarify any missing details together.
- Collection and delivery locations
- Dimensions, weight or photos
- One-off or recurring need
- Preferred timing
REPLY DURING WORKING HOURSusually within an hour
LT AND UK CUSTOMERS / LITHUANIAN TIMEMon–Thu 08:00–19:00Fri 08:00–22:00Sat 10:00–22:00Sun 10:00–15:00
Lithuanian and UK customers are served on the same schedule, in Lithuanian time. During customer service hours, we usually reply within an hour. Transport operations may also run at night.
02 / PEOPLE WHO ANSWER
Direct
contact.
No intermediaries.
Choose the person best suited to your question. If unsure, send a general enquiry and we will pass it to the responsible team member.
03 / WHAT HAPPENS NEXT
Your enquiry — a clear next step
- 01ASSESSWe review
your enquiryWe review your enquiry and assess which services and information are needed.
- 02CLARIFYWe contact you
directlyWe get in touch if further information is needed.
- 03AGREEWe agree the next
stepWe confirm the price and next steps: booking or an individual plan.