PRIVATE CUSTOMERS / GOODS FROM THE UK

You find it.
We help you buy it.

If a UK seller does not ship to Lithuania or the item needs collecting, send its link and the agreed conditions. We will assess whether we can buy, collect and transport it.

The EcoTrip team moving a purchase wrapped in protective film beside a vehicle. Illustration.
FROM PURCHASE TO COLLECTION You have found your purchase.
We will arrange collection.
Illustration
Product link Confirmed collection Delivery in Lithuania

01 / WHEN DO YOU NEED HELP?

You have found the item.
The route is not yet arranged.

For situations where a UK delivery address is not enough and buying or collecting from the seller needs arranging.

01 / LOCAL SELLER

The item needs collecting in the UK

The seller does not ship or offers collection only. We assess the address to see whether collection can fit into a route.

02 / PAYMENT

The seller needs a local buyer

We confirm the payment method, amount and sequence of actions individually before any payment is made.

03 / LARGER ITEM

The item is too large to post

Furniture, appliances and other larger items are first assessed by dimensions, weight, condition and collection location.

02 / WHAT WE NEED TO KNOW

A link shows the item.
A decision needs more.

The more precisely the seller’s terms are agreed in advance, the sooner we can assess a practical collection and transport plan.

01

Listing or link

Product description, photos, price and the seller’s conditions.

02

Seller contact

Who will hand over the item, where it is and when it can be collected.

03

Item size and weight

Dimensions, weight, packaging and whether one person can load the item.

04

Conditions

What has already been agreed about price, payment, reservation and handover.

03 / HOW IT WORKS

First, we confirm.
Then, we buy and transport.

Before buying, we agree payment for the item, collection and the delivery price.

01 / ITEM

Send the link and conditions

Include the seller’s contact, location, price, dimensions and your preferred delivery address.

02 / ASSESSMENT

We check whether we can help

We assess the collection location, route, item volume and team required.

03 / CONFIRMATION

We agree payment and the total price

Before buying or collecting, we confirm the purchase, collection and transport conditions in writing.

04 / JOURNEY

We collect and bring it to Lithuania

We follow the confirmed agreement and deliver to the agreed address.

PRICE GUIDE

Product and delivery.
Separate charges.

The address service is free. If needed, we can help buy the item; commission depends on whose funds are used to pay the seller.

UK shopping service fees
ServiceFee
UK shopping addressFree
Buying with EcoTrip funds3 %At least 5 € / £
Buying with customer funds2 %From 15 to 50 € / £

Commission is calculated in the agreed payment currency. The item and transport are paid separately. EcoTrip funds can cover an item worth up to GBP 250; customer funds received in advance can cover up to GBP 3,000. The purchase and payment must be agreed beforehand.

The final amount payable and applicable VAT are confirmed during booking or in your quotation.

All related rates

What we consider in a quotation

Product
The seller’s confirmed price and handover conditions.
Collection
Address, timing and tasks required on site.
Volume
Dimensions, weight and space required in the vehicle.
Delivery
The route from the UK to the agreed address in Lithuania.

Item value limits exclude commission and transport charges.

05 / BEFORE WE AGREE

What to know about buying

Can EcoTrip pay the seller?

Yes, by prior agreement. We can buy an item worth up to GBP 250 using EcoTrip funds, or up to GBP 3,000 using funds received from the customer in advance. Agreed commission and transport charges are added to the item price. Do not send money or commit to the seller before receiving EcoTrip’s confirmation.

Does EcoTrip negotiate with the seller?

You first agree the item price, condition and main terms of sale. Before collection, we agree which matters EcoTrip will discuss with the seller.

Do you check the item’s condition?

Standard collection is not a technical inspection or a seller’s warranty. We photograph the item’s condition; a more detailed check must be discussed in advance. When buying from a private seller, agree the sale and return conditions separately.

What items can you collect?

We assess feasibility based on the item type, size, weight, collection location and transport rules. Show us large, expensive or unusual purchases before paying.

How is this different from the UK shopping address?

The shopping address suits purchases you make yourself when the seller can deliver to EcoTrip’s UK address. This service is for cases where buying or collecting locally also needs arranging.

All frequently asked questions

NEXT STEP / ITEM

Have a link?
Show us.

Send the listing, seller’s location, agreed price and what you know about the item’s size. We will first tell you whether and how we can help.