PRIVATE CUSTOMERS / LARGE PURCHASE DELIVERY
You buy it.
We bring it home.
For furniture, appliances, building materials or garden products that will not fit in your car. We agree collection, transport and help on site before setting off.
A clear delivery plan.
01 / WHAT CAN WE DELIVER?
Your purchase won’t fit in the car?
We can help bring it home.
We assess the actual size, collection conditions and delivery location, so we know in advance which vehicle and team are needed.
01 / FURNITURE
Furniture and home furnishings
For long, wide or fragile purchases, or anything that simply needs more space than a passenger car offers.
02 / APPLIANCES
Household and garden equipment
Dimensions, weight and manufacturer’s packaging help us plan the right space and secure fastening.
03 / FOR THE HOME
Building materials and larger home products
When convenient collection, vehicle access and handover matter as much as load size.
02 / WHAT WE AGREE
The shop is the starting point.
The details complete the plan.
Provide the information you have. We will ask for anything missing before confirming delivery.
01
Collection
Shop, order details, collection time and on-site contact.
02
Product
Dimensions, weight, package count and a photo. Discuss unpacked items before collection: we record their condition and assess additional protection and transport risks.
03
Delivery location
Address, vehicle access, floor, lift and the point where delivery should end.
04
Team
Carrying upstairs, an extra person, assembly, packaging removal or old-item removal must be confirmed in advance. These tasks are not included in basic transport.
03 / HOW IT WORKS
From checkout to your door.
Four clear steps.
Before collection, we agree where the goods will be delivered and which tasks we will carry out.
01 / INFORMATION
Show us the purchase and both addresses
A product link, photo or dimensions lets us start the assessment.
02 / AGREEMENT
We confirm the price and scope
We agree collection, delivery timing, the team and additional work.
03 / COLLECTION
We collect from the agreed location
We arrive in line with the shop’s confirmed collection arrangements.
04 / DELIVERY
We deliver where agreed
We hand over the goods and perform only the loading work confirmed in advance.
04 / WHAT AFFECTS THE PRICE
A price based on the item
and delivery conditions
We consider the route, item size, access conditions and how many people are needed for collection and delivery.
- 01RouteShop and delivery addresses.
- 02ProductDimensions, weight and package count.
- 03AccessVehicle access, floor, lift and handover point.
- 04TeamCarrying upstairs or an extra person as agreed.
05 / BEFORE ORDERING
Useful to know in advance
Do you deliver from any shop?
We assess feasibility based on the shop’s location, the size of the purchase and its collection conditions. Send the order information you have and we will confirm a suitable collection arrangement.
Can you collect an order that has already been paid for?
Yes, where the shop permits handover to a carrier and we have the collection details it requires. We agree the exact conditions before travelling.
How do I find out the delivery time?
We confirm delivery timing based on the collection and delivery addresses, the load and the planned route. Same-day delivery is not a standard service.
Can you carry the item upstairs?
Carrying upstairs, an extra person and other loading work must be agreed before collection so we can plan the right team.
What information should I provide?
Give the shop, delivery address, preferred timing and details of vehicle access, stairs and lifts. Include the item’s dimensions and weight, or add a photo.
PRACTICAL ADVICE
Worth knowing before booking.
When is a 3.5-tonne vehicle right for the job?
Choose a vehicle suited to the load’s size and weight. We explain what a 3.5-tonne-class vehicle can carry and what to check before booking.
Read article
Moving without chaos: 7 decisions before departure
A clear removal plan reduces surprises, protects belongings and helps choose the team and vehicle and estimate working time.
Read articleNEXT STEP / YOUR PURCHASE
Is your purchase ready?
Let’s arrange delivery.
Send the product link, photo or dimensions and both addresses. We will ask if any details are missing.